With many offices heading into blackouts in December, it’s a great time to review what your office can and can’t do during a blackout. Here’s a quick summary of the Franking Blackout Rules and how they affect your office.

6 Things to Do During a Blackout

A communications blackout doesn't mean your office has to stay silent.

November 8, 2019

A communications blackout does not mean that your office has to be completely silent for three months. In fact, it's quite the opposite. Blackout periods are a great opportunity for Members to meaningfully communicate with constituents, both individually and in larger groups. Here are some ways that your office can stay vocal during a blackout.
As we head into Q4 of 2019, it’s time to start thinking about the end of this year and the beginning of the next. As some Congressional offices start preparing for blackouts and others get ready to spend their end of year funds, it’s time to think about how your office can put its best foot forward for 2020. Read below for everything your office needs for another successful year.

Know Your Voters: A Guide to L2 ConstituentMapping and HaystaqDNA

Watch our demo to learn everything your office needs to know about our voter data offering.

October 9, 2019

Thanks to everyone who joined our demo on L2 ConstituentMapping and HaystaqDNA. If you or the rest of your office missed it, don’t worry! You can watch the recording of the webinar and read on for more highlights of our voter data offering.

What to Expect Before Your First Telephone Town Hall

What your office needs to do before, during, and after your first telephone town hall event.

September 17, 2019

So, you're holding your first telephone town hall. Whether it's to announce new legislation or to react to a national event, this interaction may be the only opportunity you have to reach certain constituents in your district who may not be able to make it to your in-person events. Like most outreach, a telephone town hall is what you make of it. There's a lot of opportunity to meaningfully engage with your constituents before, during, and after the event. In honor of our reception with Broadnet last week, we thought we'd go through everything you need to know about holding your first telephone town hall.

Press Releases in Office 365: What Your Office Needs to Know

Can't send mass mailers with Office 365? IQ can help!

September 13, 2019

Many offices rely on Microsoft Outlook to send press releases and other targeted outreach. However, with the recent migration to Office 365, Outlook limits the number of recipients for mass mailers to 500 contacts, making it impossible for some offices to send outreach to their lists. If your office is experiencing this problem, IQ is here to help! With the capability to send to an unlimited number of contacts, allow you to easily update lists, import new data, and view outreach analytics with ease, IQ is the perfect tool to manage the mass mailings that Congressional offices send on a regular basis.

Understanding the Constituent Journey with Google Analytics

How to optimize your site to better serve your constituents.

September 12, 2019

Thanks to everyone who joined us for our webinar yesterday on “Understanding the Constituent Journey with Google Analytics”! You can view an outline of Michael Gaines' presentation here. For those of you who weren’t able to join us, here are some quick highlights. If you manage your office’s website, chances are you’re familiar with analytics tools, such as Google Analytics, that monitor and record web traffic to your site. However, how many visitors you have is just the tip of the iceberg when it comes to website analytics. Read on to find out more about gaining insights into your constituents and how to apply that insight to your website.

Digitize Your Office's Paper Forms with IQ

How IQ helps you digitize print-only forms into encrypted webforms.

August 22, 2019

Although we live in a digital age, a lot of government work is being conducted as it always has been: on paper. While paper forms may be familiar and comfortable, they’re certainly not the most efficient option for your constituents or your staff. Whether you’re dealing with academy nominations or D.C. tour requests, digitizing your office’s paper forms with IQ will streamline the process and decrease turnaround times for your office.

5 Things IQ Can Do Besides Mail (Part 2)

Here are 5 examples of the ways IQ is meeting the needs of government offices and agencies across the country.

July 31, 2019

As the leading CRM in the pubic sector, IQ is an extremely flexible tool designed to fit the needs of a variety of government entities. On Capitol Hill, where we serve 65% of the U.S. Congress, IQ is widely known for its use as a correspondence management tool–storing, processing, and responding to countless of pieces of incoming mail from constituents daily. However, IQ also has a large footprint beyond Congress, currently being leveraged across the country in 50% of U.S. Governors' offices and more than 100 federal, state, and local government agencies. Serving this diverse clientele has allowed us to grow from a simple CRM to a comprehensive digital solution that can be customized to fit any organization's individual needs. Here are five examples of how IQ is meeting the needs of other offices or agencies and new ways it may be able to serve yours as well. (Click here to read part one of this blog series.)
Leidos DSI is excited to announce that Intranet Quorum (IQ), our CRM designed specifically for government users, is now available as a FedRAMP authorized Software as a Service (SaaS) application. Throughout the verification process, our team of developers have worked together with our sponsoring agency, a Third Party Assessment Organization (3PAO), and the FedRAMP PMO at the General Services Administration (GSA) to authorize our cloud services. After months of rigorous security checks, the IQ FedCloud offering is now FedRAMP authorized at every level – from infrastructure to application – offering agency customers the security they require in an easily implemented, fully configurable COTS application.