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Follow-up campaigns allow you to define subsequent actions after sending out an enewsletter, based on the actions of the recipients.
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Learn how to view or add a new event to the daily schedule in IQ.
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Configure IQ to fit your unique needs and preferences by customizing tiles on the homepage.
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A new type of user defined field (UDF) allows users to format text.
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Learn how to find and process emails in the IQ Exception Set
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Find voicemails left for your office in the Broadnet platform.
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Use the Audience Builder tool in IQ to build custom contact lists based on criteria in your system.
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Once IQ is configured, voicemails will come into IQ every morning.
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Create, publish, and edit form letters in your IQ library.
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IQ makes managing casework streamlined and easy.
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L2 integrates with IQ to make it easy to leverage constituent universes for outreach.
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You can upload any list of contacts into IQ from a variety of formats.
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Review and respond to messages that have been batched.
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Receive and respond to flag requests from web forms on your website.
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Find, review, and process digital mail in your IQ CRM.
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Manage individuals messages and campaign mail.
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Learn how to use the multi-step "Wizard" to create and send an eNewsletter.
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Enabling Security Alerts allows IQ administrators to quickly identify when a User’s IQ Account has been locked out.
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Configure IMA and SMTP system warnings in IQ.
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Log telephone calls, mail, and faxes.
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Learn how to manage "do not call" lists for telephone town halls and other outreach
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Learn how to manage tour requests in IQ.
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Service records can be graphed on a map or heat map.
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Use this guide to request names and addresses from the VA.
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