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In this time of crisis, your staff is likely working overtime to communicate with and serve constituents. One of the best forms of outreach for communicating with new and familiar audiences is email. However, at a time when people may be receiving several Coronavirus updates to their inbox throughout the day, you need to take special care to ensure that your messages are read.
Many government agencies and elected officials are already using digital town hall technology to substitute in-person events in their communities. While these events are completely remote, they give the feel of an in-person event, allowing offices to field questions from citizens and poll audiences in real time.
With the spread of COVID-19, many workplaces have transitioned to remote work environments. Although it’s still business as usual in theory, navigating remote work for the first time can be challenging in practice, especially for government organizations who need to reach their citizens where they are in a timely manner.